Refund policy

Returns

CUSTOM ARTWORK CAN’T BE RETURNED OR REFUNDED.

For other Products please note that our return policy lasts only 7 days. If you are not satisfied with the product, we will replace your product.

Please call us or send us a Message on WhatsApp at +91- 9535547058 or send an email to thefleamarket93@gmail.com.  

Tell us your reason and share pictures of the product received within 7 days.

If 7 days have passed since you received the order, we can’t offer you a refund or exchange.


We will arrange a pickup of the product from your location.
You will receive further details through WhatsApp and Email.

Return rules summary

  • Returns accepted for 7 days

  • Free return shipping

  • No restocking fee

  • 2 collections can't be returned - Custom Artwork & Face Masks

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:


 Gift cards
 Downloadable software products
 Some health and personal care items

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery

Refunds (if applicable)


Once your return is received and inspected, we will call you and send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.

Late or missing refunds (if applicable)


If you haven’t received a refund, first contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund.

Please call us or send us a Message on WhatsApp at +91- 9535547058 or send an email to thefleamarket93@gmail.com. 


Sale items (if applicable)

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

RETURN & EXCHANGE

  • IF YOU'RE NOT 100% SATISFIED WITH OUR PRODUCT, LET US KNOW. WE'LL MAKE IT RIGHT

  • Any claims for Misprinted/Damaged/Defective Items must be submitted within 7 Days after the Product has been received.

  • Claims deemed an Error on our part are covered at our Expense.


If you need to exchange it for the same item. Call us or send us a Message on WhatsApp - at +91- 9535547058 or send an email to thefleamarket93@gmail.com. 

We will arrange for a Return Pickup from your Location.


OUR ADDRESS:

The Flea Market,

1-10-122/17/AB/501, Street #10, Ashok Nagar, Hyderabad, Telangana - 500020

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.